HELP AND FAQS

 

What forms of payment do you accept?
We accept Visa, Mastercard, cash, and business checks. Sorry, but we do 
not accept personal checks.

What is your labor rate?
Our labor rate is $90/hr. The labor times are calcualted by using online 
labor guides such as Mitchell and Alldata
What is your warranty policy?
We offer a 12 month or 12,000 mile warranty on all new parts and labor 
installed here. All ACDelco installed parts carry a 24 Month 24,000 mile 
nation wide warranty.

Do you offer a car service?
We can offer car service if within  a few miles,We do not have loaner 
vehicles. Please make arrangements prior to dropping off your vehilce.

Can I just show up, or do I need an appointment?
We schedule appointments every day, so we recommend calling for an 
appointment in advance. We do accept walk ins; however, we can not 
guarantee that your vehicle will be finished the same day, but we will 
try our best.

Can I wait for my appointment?
Oil changes are scheduled in the morning, and you are more than welcome 
to wait for your car. We encourage you to make arrangements to drop your 
vehicle off for anything that is expected to take longer than an hour.

How long will you have my vehicle for?
Depends on what services you are having done, most general maintance 
and minor repairs can be done same day, while major repairs can take 
severa days. Usually we can estimate down time prior to vehilce drop off 
but some times unforseen difficulties may cause times to vary.

What if I can't pick up my vehicle during regular business hours?
Please call ahead and we can arrange after hours pick up of your vehilce

Do you offer a payment plan?
Sorry we do not offer a payment plan at this time.

Do you do State Inspections?
At this time we do not offer State inspections, but can recommend places 
to have your vehilce inspected.

Do you do auto body work?
We do not do auto body repairs, but have a body shop that we can 
recommend.

Do you have towing or a road side assistance service?
Please call us for all towing or road side assitance rates.